Shipping policy

📦 SHIPPING POLICY

✅ FREE WORLDWIDE SHIPPING
Free tracked shipping on every order, to over 100 countries.

⏱️ DELIVERY TIMES

🚚 In-stock pieces — most of our jewelry
Delivered in 7-14 business days from your order date.

🔨 Made-to-order pieces — hand-cast, hand-engraved and handcrafted items
These are made for you after you order, so they take longer. Every made-to-order product page states its own delivery time — most arrive in 2-5 weeks.

⚒️ Hand-forged heavy items — training hammers and large forged pieces
Forged to order and shipped as freight. Arrives in 6-12 weeks from your order date. The delivery time is stated on the product page.

If your order contains both an in-stock piece and a made-to-order piece, they may arrive separately, at no extra cost to you.

📧 TRACKING
You'll receive a confirmation email with tracking as soon as your order ships. Tracking becomes active within 24 hours of dispatch.

🌍 INTERNATIONAL SHIPPING
We ship worldwide. Delivery times may vary by destination.

⚠️ CUSTOMS, DUTIES & TAXES
International customers are responsible for any customs duties, taxes or fees charged by their country. These are not included in our shipping costs.

📦 LOST OR DAMAGED PACKAGES
- If your package is lost or damaged in transit, contact us immediately
- We will work with you and the carrier to resolve it
- Please make sure your shipping address is accurate and secure

🔄 RETURNS
30-day money-back guarantee — wear it first. See our Return and refund policy for full details.

⏰ PEAK SEASONS
During holidays and sales events, delivery times may run slightly longer. We appreciate your patience.

📞 QUESTIONS?
📧 raven@vikingsgod.com

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Last Updated: September 2026